Privacy Policy

1. Collection of personal data

When you use our contact and price-estimate forms, Cinalex Services collects the following personal information: last name, first name, phone number, email address, address or service town, property details (surface area, rooms) and any free-text comments.

2. Purpose of processing

This data is collected and processed solely to respond to your quote and price estimate requests, to allow our Bergerac teams to contact you back, and to manage our business relationship. No data is sold, resold or transferred to third parties without your explicit consent.

3. Retention period

Personal data is kept for a maximum period of 3 years from the customer's last active contact or form submission, unless a service contract is concluded (in which case the retention period follows the contract).

4. Your rights (GDPR)

In accordance with GDPR, you have the right to access, rectify, delete, restrict and port your personal data. You may exercise this right at any time by emailing us at: cinalexservices@gmail.com.

5. Cookies

Our site only uses cookies strictly necessary for it to function (remembering your Individual/Business display choice, remembering your cookie preference). No analytics or advertising cookies are set without your prior consent, collected via the banner shown on your first visit. You can change your choice at any time by clearing this site's cookies from your browser.